Mojo Mortgages Review: Should You Use This Free Broker?

Between work, life admin, and trying to enjoy your weekends, sorting a mortgage might be the last thing you want to spend hours on. 

You’ve heard about online mortgage brokers but aren’t sure which one to trust. 

What if there was a way to sort your mortgage from your sofa, with expert advice and no extra fees?

That’s exactly what Mojo Mortgages promises. 

In this review, we’ll explain everything you need to know about Mojo Mortgages – who they are, how they work, and whether they’re the right fit for you. 

By the end, you’ll have a clear picture of what Mojo Mortgages can offer, how they compare to others in the market, and whether you should consider them for your next home loan.

What is Mojo Mortgages?

Mojo Mortgages is an online-only mortgage broker that provides personalised mortgage recommendations to help you find the best deal. 

Their mission is simple: to make getting a mortgage easier. 

Since they started in 2016, Mojo Mortgages has helped thousands of people across the UK. 

In 2021, they became part of RVU, the company behind popular brands like Uswitch and Confused.com, which only adds to their credibility. 

If you’re looking for a straightforward mortgage solution, Mojo might just be the answer.

How Does Mojo Mortgages Work?

Mojo Mortgages is all about convenience. Everything happens online, which means you can sort out your mortgage from the comfort of your own home. 

It starts with a quick online questionnaire that takes about 8-15 minutes. 

You’ll need to provide some details about yourself, your finances, and what kind of mortgage you’re after. Once that’s done, you’re paired with a “mortgage expert” who’ll chat with you about your needs in more detail.

After getting to know your situation, Mojo searches through deals from over 70 lenders – including high-street banks and specialist providers – to find the best option for you. 

If you’re happy with the recommendation, a case manager takes over to handle the paperwork and liaise with the lender. 

Essentially, they do all the legwork so you can focus on more exciting things – like planning your housewarming party!

Mojo Mortgages Services

Mojo Mortgages offers a range of services to cover different needs:

• First-Time Buyer Mortgages. Helping new buyers navigate the mortgage maze.
• Remortgages. For those looking to switch to a better deal.
• Buy-to-Let Mortgages. Ideal if you’re thinking about investing in property.
• Mortgages for Different Credit Histories. Whether your credit score is spotless or has a few blemishes, Mojo can help.

They also offer handy tools, like a mortgage calculator to estimate how much you can borrow and what your repayments might be, as well as a “mortgage in principle” tool to give you an idea of what you could be eligible for.

Do Mojo Mortgages Charge a Fee?

Nope, not a penny. Mojo Mortgages doesn’t charge customers for their services. 

They make their money through commissions paid by lenders when a mortgage is arranged. So, you get their expertise for free, which is always a bonus!

Is Mojo Mortgages Legit?

Absolutely. Mojo Mortgages is authorised and regulated by the Financial Conduct Authority (FCA), which means they meet the required standards for providing mortgage advice. 

Plus, you’re covered under the Financial Services Compensation Scheme (FSCS) for up to £85,000 if anything goes wrong. 

With a Trustpilot rating of 4.6 out of 5 stars based on over 5,200 reviews, their customers are generally very happy, which speaks volumes about their legitimacy.

What Makes Mojo Mortgages Different?

Mojo Mortgages stands out because of the mix of technology and personal service they offer. 

While they use smart algorithms to match you with the best mortgage products, you also get a real human advisor to guide you through everything. 

It’s this combination of digital efficiency and human support that makes Mojo different from the rest.

They’re also a whole-of-market broker, which means they compare mortgages from over 70 lenders. 

Unlike some brokers who only work with a few lenders, Mojo gives you access to the full range of options, making sure you get the best deal possible.

What’s the Customer Experience Like?

Mojo Mortgages aims to make the whole journey as smooth as possible, and for most people, they succeed. 

Their website is easy to use, with clear instructions at every step so you won’t feel overwhelmed. 

Even if technology isn’t your strong suit, you should find it simple enough to get through.

Now, Mojo doesn’t have a mobile app, but don’t let that put you off. 

Their website is mobile-friendly, so you can sort your mortgage out on your phone or tablet just as easily. 

Whether you’re on your lunch break or sitting at home in your pyjamas, it’s all pretty convenient.

As mentioned earlier, Mojo Mortgages holds a solid 4.6 out of 5 stars on Trustpilot as of November 2024, based on over 5,200 reviews.

Many people love how efficient the process is, and there’s a lot of praise for the friendly and knowledgeable mortgage advisors. They make everything easier to understand, which takes the stress out of what can be a daunting process. 

Customers also appreciate having a dedicated advisor to help with all the tricky decisions and keep things moving smoothly.

That said, it’s not perfect. A few people have mentioned that while the initial steps are great, getting answers to follow-up questions can take a while, and sometimes later queries are overlooked entirely.

This inconsistency can be a bit frustrating, especially when you’re in the middle of a major financial decision like securing a mortgage.

There’s also some frustration about the mandatory phone consultation – some folks would prefer to see their mortgage options online straight away rather than scheduling a call.

Overall, though, Mojo Mortgages does a fantastic job of blending technology with personal support. They make getting a mortgage feel less like a chore and more like a manageable task, which is something we can all appreciate.

How Do They Compare to Other Brokers?

When you compare Mojo Mortgages to other online brokers like Habito and Trussle, they offer a similar fee-free service with a wide range of lenders. 

But, Mojo doesn’t have a dedicated mobile app, which could be a downside if you’re big on app-based services. 

But where Mojo really shines is in their balance between technology and personalised advice – you get both smart algorithms and real people to help you along the way.

Who Should Use Mojo Mortgages?

Mojo Mortgages is a great choice if you’re:

• A First-Time Buyer. If you’re new to all this, Mojo’s personal guidance can be super helpful.
• Comfortable Online. If you like doing things online, you’ll find Mojo’s platform very convenient.
• Self-Employed or Have a Complex Financial Situation. Mojo’s access to specialist lenders can be really handy if your finances aren’t straightforward.

If you’re someone who prefers face-to-face meetings or needs more comprehensive financial planning beyond just mortgages, Mojo might not be the best fit.

The Pros and Cons of Using Mojo Mortgages

Here’s a rundown of the benefits and drawbacks of using Mojo – as your mortgage broker – to help you decide:

Pros

• Free to use, with no hidden charges.
• Whole-of-market access, offering a wide range of mortgage deals.
• Personalised advice from dedicated mortgage advisors.
• User-friendly website, making the process easy to navigate.

Cons

• No dedicated mobile app, which could be inconvenient for app-focused users.
• May not cater to those with complex needs or bad credit.
• Lacks face-to-face interaction, which might not suit everyone.
• Does not offer a full house-buying service.

The Bottom Line: Is Mojo Mortgages Right For You?

If you’re comfortable doing things online, Mojo Mortgages is worth considering. 

They handle all the dull paperwork and offer friendly, expert advice—all without charging you a penny.

However, if you’re someone who values face-to-face support or needs more financial help beyond mortgages, it might not tick all your boxes.

Our Take: Mojo Mortgages scores an impressive 5 starts (★★★★★).

They stand out for being completely free, offering expert advice, and giving you access to a huge range of mortgage options. 

While the lack of a mobile app might disappoint some, their smooth, user-friendly website makes up for it. 

If you want an easy, stress-free way to sort your mortgage, Mojo is a top pick.

Still curious? Visit Mojo Mortgages website and see what they can do for you!